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SupportAt Global Access customer satisfaction is our top priority. All of our customers receive 24/7 e-mail and telephone technical support.
Please fill in our support request form in order to have one of our technical support representatives to assist you with any technical issues that you may have. If you need to contact us for non-technical questions or issues, please refer to our Contact Us page.
For further support services and user manuals please visit our customer support web-site at:
ClientSupportCenter.net
24/7 Customer Support Line: 1.866.288.9111
Shared Hosting Quick Start
Here you will find a quick guid for Getting Started with your Virtual Hosting Account.
Getting Started with the Net
Here you will find quick answers to questions about getting started with making a presence on the net.
Shared Hosting Quick Start Back to the top
Getting Started with your Shared Hosting Account
Thank you for choosing Global Access. We look forward to a long and mutually beneficial relationship.
If you have ordered a new domain through us, then it should begin working within 24-48 hours. If your transferring your Domain Name to our servers, please click here are for more information.
Detailed information
Detailed information can be found in your Welcome Email which you will receive after signing up. The "welcome email" will have your user name/password, IP address, link to your Administrative Panel, and many other helpful hints on creating and maintaining your web site. If you did not receive your "welcome email" or if you have lost it, please contact our technician and request to have a new copy emailed to you.
Your Administrative Panel
As an Global Access client you have access to an unique Administrative Panel which allows you to setup your email address(es)(s), check site stats, manage your files and much more. You will normally access your panel by loging in from the user log-in area. You must use the user name and password that has been forwarded to you in the "welcome email".
Your E-mail [POP] Accounts
Your email [POP] accounts as well as your auto responders and email aliases can be setup easily by going to your Administrative Panel. Your email will not work until your domain name is pointing to our servers.
Need more help?
You can email our Support Desk which is monitored constantly by our knowledgeable technical support personnel. Our response time is usually within 2 hours during normal business hours.
Any illegal activity, including adult content, links to adult content web sites, sapling or hacking will result in your site being shut down and all your files deleted without warning. For more information see our hosting Terms of Service.
